Ministry of Digitalisation’s Communication’s Office announced that the mObywatel app has more than 16 million downloads. The overall rating of the mObywatel 2.0 app on Google Play is 4.8 (based on 85,000 ratings) and on the App Store 4.6 (based on 66,000 ratings).

The app mObywatel is a free, public mobile tool that allows users to quickly access their documents and data. It offers mEvidence, mDriving Licence, vehicle history, penalty points or IDs – school, student, or pensioner IDs.

In the application, it is also possible to report an environmental violation, restrict own PESEL number, check air quality, e-prescriptions issued to us, make an e-visit to the Social Insurance Institution, as well as use the Elections or Safe Bus function.

The Ministry of Digitalisation stressed that, in addition to this, in the mObywatel app it is possible to quickly and without commission pay your financial obligations issued by an authority, for example property tax or waste disposal fee. This service is currently at the pilot stage.

“We are keen for the app to increasingly become the citizens’ contact centre with the administration and for as many of their everyday matters to be dealt with through it as possible. We are focusing on maximum usability for the citizen”, noted Deputy Prime Minister and Minister of Digitalisation Krzysztof Gawkowski.

He stressed that specialists are constantly following up on users’ comments, remarks and suggestions.

“It is great that users are actually building this application with us. We collect emerging ideas, and inside the application we have launched the ‘Report an Idea’ function so that users can have a real impact on its development”, the head of the Ministry of Digitalisation added.

The last of the functions made available in mCitizen 2.0, „Restrict PESEL number”, is very popular. In total, Poles have blocked their PESEL number 549.5 thousand times, of which 415 thousand times the service was used in the mObywatel application.

Arkadiusz Słomczyński